The conference programme for Harrogate will be announced soon.
please see below for inspiration following the success of Future of Care Conference London on 22nd June. 




08:30 – 09:00 Registration & Exhibition
09:00 – 09:05 Welcome & Opening Remarks from the Chair 
09:05 – 09:10 Recognition for Social Care Workers During the Pandemic

  • Why parity of esteem for care and support workers with the NHS is needed for society to place a greater value and recognition on the importance of the social care workforce.

Duncan Baker MP

09:10 – 09:35 Quality Adult Social Care Services – Preparing for Future Pressures

  • How can the sector learn from the experience of responding to COVID-19?
  • Where has provider collaboration worked and how did it benefit the people who use services?
  • Promoting partnership working to drive better experiences and outcomes for people using care services.

Kate Terroni, Chief Inspector – Adult Social Care, Care Quality Commission

09:35 – 10:00 Burden and Impact of COVID-19 on Care Homes

  • Understand the burden and impact of COVID-19 in care homes
  • What proportion of care homes are having no outbreaks, what are the characteristics of care homes that were seeing a lot of cases?
  • How does geography, staffing levels and records management change the overall impact of COVID-19 on individual care homes?
  • What is the latest data on how many staff are infected and the frequency that they are exporting COVID-19 back into the community?

Dr Laura Shallcross, Consultant in Public Health Medicine, UCL Institute of Health Informatics

10:00 – 10:30 The Way Forward for Adult Social Care Sector

  • Why the impetus for change needs to be harnessed to facilitate a fully integrated health and social care system.
  • How a cultural reorganisation of the sector can lead to financial sustainability
  • Placing social care at the forefront of future policy planning
  • Why the Government must now set out how it intends to ensure the funding, PPE, testing and clinical support is ready and available to continue to sustain the sector as it continues to care and support people.

Professor Martin Green OBE, Chief Executive, Care England

10:30 – 10:50 A Strengths-Based Approach to Improving Social Care 

  • Creating a strengths-based care and support system to improve the outcomes of those in adult social care
  • Lessons from COVID-19 as to why adult social care, primary care, community and government need joined-up planning, knowledge and delivery.
  • Why care services for older people by all stakeholders need to evolve to build a system fit that flow around the person
  • How can a community-based approach enable improved outcomes for people as the recovery from COVID continues?

Ewan King, Chief Operating Officer, Social Care Institute for Excellence

10:50 – 11:15 Morning Coffee Break and Exhibition
11:15 – 11:50

Sponsored by

CEO Panel Session:  The Road to Recovery – Priorities for the Care Sector

  • COVID-19 is the biggest challenge the health and care system has faced in living memory – what are the lessons are learned from this experience?
  • How does the sector restore service provision while remaining prepared for future waves of the virus?
  • Building on lessons learned to bring about positive change and renewal so that the health and care system can support the greatest possible improvements in health and wellbeing for everyone, well beyond this crisis.

Dr Ben Maruthappu, Chief Executive Officer, Cera Care

Amanda Scott, Chief Executive Officer, Forest Healthcare

Avnish Goyal, Chair, Hallmark Care Homes

Nicki Bones, Chief Executive Officer, SweetTree Home Care

11:50 – 12:15


The Dementia Imperative – Maintaining the Level of Priority

  • Why the need to maintain the level of priority for dementia is greater than ever
  • How an integrated care system sustains and improves diagnosis, enabling the delivery of comprehensive post diagnostic support within a dementia-friendly community
  • Creating a system that supports people with dementia to stay in their own homes
  • Improving awareness and access to diagnosis, care and support as a strategic priority
  • Supporting people with the right health and care services in the community

Fiona Carragher, Director of Research and Influencing, Alzheimer’s Society

12:15 – 12:40 Supporting the People who Receive and Deliver Social Care

  • Why access to social care post-COVID must not become a service based on people’s ability to pay?
  • What action is needed post-COVID to stop further decline in social care and support?
  • What are the options available to maintain help those providing support for older people?
  • How do we ensure that employers are flexible and understanding to their employees with caring responsibilities in the new normal?

Sam Monaghan, Chief Executive Officer, MHA

12:40 – 13:00 Adapting to an Ageing Society in the New Normal

  • How should we think differently about work, finances, housing, communities, and health, and explore new technologies, products and services that will benefit and enrich our older population?
  • What should the government’s high-level priorities should be in relation to demographic change post-COVID?
  • How can adapt society more widely to meet older people’s needs so everyone can age well?

Andy Briggs, Group Chief Executive, The Phoenix Group

13:00 – 14:00 Networking Lunch and Exhibition
14:00 – 14:40 Panel Session: A New Deal for Care Sector Workers, Recruitment and Retention

  • With 120,000 vacancies in care, what impact is Brexit and COVID having on the sector?
  • How can employers increase domestic workforce following the arrival of a points-based immigration system?
  • How can the sector ease the recruitment process of care workers from the EU?

Sophie Chester-Glyn, Managing Director, Coproduce Care

Professor Jill Manthorpe, Director of the NIHR Health, King’s College

Charles Armitage, Co-Founder & CEO, Florence

Kate Shoesmith, Deputy CEO, Recruitment and Employment Confederation

Professor Brian Bell, Chair, Migration Advisory Committee

Chaired by Vic Rayner, Executive Director, National Care Forum

14:40 – 15:05



Technological Advancement Impacts on Care Work in a Post-Pandemic World

  • How will new technologies augment the work of carers post-COIVD-19?
  • How technological advancement be used to labour relieve pressures in care homes and what impact will this have on the types of work available?
  • To what extent will technology be able to support people with dementia and their carers?
  • Will technology improve the way in which care work is performed and its value?

Mr Tim Whittlestone, Consultant Urologist and Executive Medical Director, North Bristol NHS Trust


15:05 – 15:40 Afternoon Coffee Break and Exhibition
15:40 – 16:05 Understanding the Current challenges of Long-Term Care Workforce During COVID 19

– An International Comparison

  • What are the current challenges exacerbated by the pandemic?
  • What have been the policy responses – what has worked and what has not?
  • What has the pandemic taught us regarding retaining staff?

Eileen Rocard, Economist, Organisation for Economic Co-operation and Development

16.05 – 16.35 Fireside Chat: Building a Better Future for the Care Sector for All Workers

  • What can be done to increase engagement and dialogue with all members of the care sector workforce to better understand the impact of COVID-19 on frontline workers?
  • How should the Government address the instability and discrimination in the workforce?
  • What would be the impact of increased psychological support provided in a culturally appropriate manner?
  • Ensuring support is given to all workers in social care to stay safe, develop, progress, and be recognized for the work they do.
  • What lessons can be learned about the experiences of adult care workers from a BAME background during the pandemic?
  • Responding to inequalities and discrimination in the sector
  • How can the sector increase development and training opportunities for BAME staff to progress to senior positions?

Tricia Pereira, Director of Operations, Skills for Care

Facilitated by Clenton Farquharson MBE, Director, Community Navigator Services CIC

16:35 – 16:45 Chair’s Closing Remarks


*Programme subject to change


CARE PROVIDERS RATE – The Early Bird and Standard rates are for Care Providers inc. care homes, domiciliary providers, social services, healthcare professionals, voluntary and third sector organisations

SUPPLIER & COMMERCIAL COMPANY RATE – The Commercial Rate is for Suppliers to the care sector and non-providers of care

  *If a supplier books at the care providers rate we will issue a top up invoice for the correct amount outstanding, plus an admin fee of £25 + VAT

Super Early Bird Rate

£199 plus VAT

Available until 5th September 2021

Early Bird Rate

£275 plus VAT

(Available to buy from 6th September)

Standard Rate

£349 plus VAT

(Available to buy from 11th October)

Commercial Rate

£399 plus VAT

Available To Buy