08:30 – 08:50 Registration & Exhibition
08:50 – 09:00 Welcome & Opening Remarks from the Chair

Sameena Ali-Khan, News Presenter

09:00 – 09:30 Government Priorities for the Future of Adult care

Caroline Dinenage MP, Minister of State for Care

09:30 – 09:55 Quality Adult Social Care Services – Meeting the Needs of a Changing Population

• How can the sector ensure people are receiving care that is consistently safe, compassionate, effective and high quality?

Sheila Grant, Head of Inspection, Care Quality Commission

09:55 – 10:20 How We Can Support People Living with Dementia in Care

  • How are the health and social care systems and dementia friendly communities improving the lives of people with dementia?
  • What else needs to be done to improve the quality of care in all settings?
  • How do we create a fair and sustainable system of support for people living with dementia?

Kathryn Smith, Chief Operating Officer, Alzheimer’s Society

10:20 – 10:45 Changing the Narrative on Staff and Recruitment in the Health & Social Care Sectors

  • What can be done to make working in care an aspirational career path?
  • What role can technology play in tackling the staff and recruitment conundrums?
  • How can care providers be instigators of change in their own settings? 

Dr Charles Armitage, CEO & Co-founder, Florence

10:45 – 11:15 Morning Coffee Break and Exhibition
11:15 – 11:40 A New Vision for Social Care Workforce Planning 

  • What can be done to ensure health and social care integrate better and enable person-centred, co-ordinated care?
  • An individual-centred approach versus a system-centred approach.
  • Strategies for building a stable workforce that is sustainable for the sector.

Anita Charlesworth CBE, Director of Research and Economics, The Health Foundation

11:40 – 12:05 Developing a Social Care Workforce to Meet the Needs of Tomorrow

  • How can employers in the sector recruit, retain and develop people to ensure high quality, effective care services?
  • What support do employers need to recruit, retain and develop the right people?
  • What strategies can be used by employers in the sector to build a positive organisational culture and a strong reputation as a good place to work and a career to enter?

Sally Gretton, Head of Area, Skills for Care

12:05 – 12:40 Panel Debate: Workforce shortages in the Care Home Sector

• How will innovation impact recruitment and retention in the sector?
• What are the implications for EU employees working in social care post-Brexit negotiations?
• What niche products catering for specific market segments have proved most successful?

Anita Charlesworth, Director of Research and Economics, Health Foundation

Cllr Jim Clark, Chairman, North Yorkshire County Council

Marley Morris, Senior Fellow, IPPR

Tracey Holroyd, Chairman, Warmest Welcome

Sally Gretton, Head of Area, Skills for Care

Oliver McCann, Employment Law & HR Partner and Head of Napthens’ Blackburn & East Lancashire Office, Napthens Solicitors LLP On behalf of QCS

Chaired by Sameena Ali-Khan, News Presenter

12:40 – 13:15 Helping People Live Happier, More Fulfilling Lives

  • How can we change social care for the better?
  • How we could pay for those changes and how we can move to a care system which places a greater focus on public health, prevention and early intervention work?
  • What should be done to reduce the pressure on the NHS through preventing unnecessary admissions to hospitals?

Dr. Carol Jagger, AXA Professor of Epidemiology of Ageing, Newcastle University

13:15 – 14:15 Networking Lunch and Exhibition
14:15 – 14:45 Bringing Purpose and Joy to People with Memory Loss

  • Why person-centred care must focus on the individual as opposed to activities.
  • Enabling people with dementia to improve in every day function and achieve a sense of accomplishment.
  • What might life enrichment look like in the future?

Jackie Pool, Director of Memory Care, Sunrise Senior Living

14:45 – 15:15 The Future of Better Care Fund: Integration from 2020 and beyond

  • The journey of health and social care integration: successes and challenges
  • How the Better Care Fund is supporting local and regional systems to improve health and social care collaboration.
  • The BCF direction of travel in light of the BCF review

Rosie Seymour, Programme Director, Better Care Fund

15:15 – 15:45 Afternoon Coffee Break and Exhibition
15:45 – 16:25

Sponsored by


Panel Debate: Transforming the Care Sector – Innovation as a Catalyst for Change

• How can start-ups that focus on technology and data innovation improve patient outcomes as well as reduce the demands on staff?
• How can the sector harness new technology in a way what works for everyone: patient and practitioner?
• Ensuring technology is used as a catalyst for improved connectivity and empowerment.

• What steps are being taken to ensure innovation that drive improvements in patient safety, helps clinicians and saves money, are happening nationwide and not just in certain areas of the country?

• How can the sector embed a culture of technology and innovation to drive positive change?

Adam Hutchinson, Managing Director, Belmont Healthcare Group

Adam Knights, Managing Director, Knights Care

Rishi Sodha, Care Director, Handsale

Sue Cawthray, Chief Executive, Harrogate Neighbours Housing Association

Tony Stein, Chief Executive, Larchwood Care

Chaired by Sameena Ali-Khan, News Presenter

16:25 – 16:55 Environment Design to Ensure the Well-being of People with Dementia

• Why standard care environment design models have nothing to do with well-being or person-centred care, or relationship-centred care?
• Evidence based methods of putting together caring environments that are well-being based, person-centred and community centred.

Roland McMorran, Director, Architectonicus & Metamorphosen

16:55 – 17:00  Chair’s Closing Remarks

Sameena Ali-Khan – News Presenter

*Programme subject to change


The Super Early Bird, Early Bird and Standard rates are for Care Providers inc. care homes, domiciliary providers, social services, healthcare professionals, voluntary and third sector organisations

The Commercial Rate is for Suppliers to the care sector and non-providers of care

Super Early Bird Rate

£199 plus VAT

up to 31st July

Early Bird Rate

£259 plus VAT

1st September – 20th September

Standard Rate

£299 plus VAT

21st September – 14th October

Commercial Rate

£399 plus VAT